Salesperson
Education required for this profession
There usually are no formal education requirements for this type of work, although a high school diploma or the equivalent is often preferred. A college degree may be required for management trainee positions, especially in larger retail establishments.
In most small stores, an experienced employee or the store owner instructs newly hired sales personnel in making out sales checks and operating cash registers. In large stores, training programs are more formal and are usually conducted over several days. Topics discussed often include customer service, security, the store’s policies and procedures, and how to work a cash register. Depending on the type of product they are selling, employees may be given additional specialized training by sales representatives. For example, those working in cosmetics receive instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, salespersons employed by motor vehicle dealers may be instructed on the technical details of standard and optional equipment available on new vehicle models. Since providing the best possible service to customers is a high priority for many employers, employees often are given periodic training to update and refine their skills.
Relevant Degree/Diploma/CertificateBachelors degree in business, retail management
Quick Facts
Good employment opportunities are expected because of the need to replace the large number of workers who leave the occupation each year.
Most salespersons work evenings and weekends, particularly during sales and other peak retail periods.
Employers look for people who enjoy working with others and who have tact, patience, an interest in sales work, a neat appearance, and the ability to communicate clearly.
SalaryMedian hourly earnings of retail salespersons, including commissions, are $9.50 . The middle 50 percent earn between $7.81 and $12.83 an hour. The lowest 10 percent earn less than $6.79, and the highest 10 percent earn more than $18.48 an hour.