Patient Advocate
Education required for this profession
Associate degree, Bachelors in Social work
Relevant Degree/Diploma/CertificateAssociate degree, Bachelors in Social work
Quick Facts
Patients can feel overwhelmed by the combination of their illness and the complex health care bureaucracy of hospitals, insurance companies and managed care programs. The patient advocate helps patients and their families navigate the complexities of the modern health care system to ensure medical and health needs are met. They act on behalf of patients to mediate conflicts with health care providers.
The patient advocate serves as a representative of the patient when responding to larger health care institutions and providers. They counsel and inform clients about insurance rights and patient empowerment, and intervene with HMOs, Medicare and other health providers as necessary.
In this capacity, a thorough knowledge of the laws, policies and practices of managed health care programs and institutions is essential. The patient advocate must stay updated on laws and policies and treatment options.
Some of the areas in which a patient advocate might promote include the following:
Rights of the mentally ill, long-term care and geriatric care residents
Rights of victims of medical errors or substandard health care
Health privacy, women's rights, insurance coverage and reform
# Patient education and patients' rights
SalaryFigures released by the U.S. Bureau of Labor Statistics indicate that earnings of workers in advocacy, grantmaking and civic organizations averaged about $14.78 an hour in 2004, slightly lower than the average of $15.67 per hour for all workers in private industry. This is due in part to an abundance of entry-level and part-time jobs in the organizations that contain advocacy positions.